Director, Operations
Directs, administers, and coordinates internal operational activities in the organization in accordance with policies, goals, and objectives established by the Executive Team. Supervises operations personnel.
- Manages day-to-day operations pertaining to the building facility, equipment, and security.
- Owns and manages internal policies and processes related to problem escalation, information security, acceptable technology use, and other operational functions.
- Owns and manages records retention for the Executive Office. Coordinates with the corporate records retention owner to ensure compliance.
- Manages operations staff, including desktop support.
- Oversees and manages space allocation, management and planning.
- Manages key vendor relationships, including the relationship with the property management company.
- Manages contracts with key vendors of organizational operations issues
- Coordinates with the Senior Administrative Assistant on office management issues and responsibilities
- Executes the project planning and tracking function for critical, inter-departmental strategic projects in the organization.
- Manages and maintains the 3-year Strategic Plan, Metrics, and monthly reporting. Identifies projects in crisis and works with owners to get projects back on track.
- Identifies potential problems or issues and takes initiative to solve them before they arise; continually looking for ways to improve the office environment.
- Bachelor’s Degree, preferably in business administration.
- 5 to 7 years experience.
- Prior experience supervising, managing vendors and a budget.
- Excellent communication and presentation skills.
- Customer service focus is essential.
- Strong interpersonal skills and an effective team player.
- Demonstrated ability to build and maintain relationships with a wide array of people.
- Ability to exercise tact and diplomacy in organizational settings.
- Ability to multitask and prioritize; must be organized.
- Must be a self-starter, self-disciplined and a critical thinker.
- MS Office suite experience required and SharePoint experience preferred.
Instructions
To apply for this position, please send your resume and cover letter to the Human Resources department.
About Global Impact
Global Impact raises funds to meet critical humanitarian needs around the world. Global Impact supports an alliance of 58 U.S.-based international charities through innovative partnerships and employee giving programs and provides solutions to meet the unique giving needs of organizations and donors. Additionally, Global Impact distributes charitable donations for some of America’s top corporations and manages two of the world’s largest workplace giving campaigns: the Combined Federal Campaign of the National Capital Area and the Combined Federal Campaign-Overseas. Since 1956, Global Impact has generated more than $1.3 billion to assure help for the world’s most vulnerable people.
